You can´t update the email address used for the signup.
Please use ´1:1 Inquiry´ if you can´t log in with the registered email address. [1:1 inquiry]
You can increase the withdrawal limit by completing the additional security verifications.
Additional certifications allow you to trade safely and conveniently.
▶ View More / withdrawal limit
Please complete the following procedures to reset the password:
1. Click the ´Log in´ button located in the top right corner.
2. Click ´Reset password’.Reset Password.
3. Enter your email (ID), click ´I´m not a robot,´ and click ´Send´ to send a password reset link to your email.
4. Open the email and click .
5. Reset the password.
6. Now you can log in and use our services with an updated password.
※ To secure assets, you can´t use withdrawal services for 24 hours after reset your password.
You can change the password at My Page> Account Setting.
※ To secure assets, you can´t use withdrawal services for 24 hours after reset your password.
To reset the password, please complete the following procedures:
1. Entering the wrong password 5 times will direct you to reset the password.
2. Enter the user account, your email, then we will send you a password reset link to your email.
3. Open the email, click the link, and set up a new password.
※ To secure assets, you can´t use withdrawal services for 24 hours after reset your password.
You can change the mobile number at My Page> Account Setting.
※ To secure assets, you can´t use withdrawal services for 24 hours after reset your password.
1. After Login, click your user account located at the top right corner and click My Page.
2. Click [OTP Setting] and check the methods.
3. Enter OTP code and click. [Setup OTP]
[In case of fail to set up Google OTP]
The mobile setup for the date and other settings might be set up manually.
- Go to Setting> General> Date and Time and switch the setup to be automatic.
- In case of changing a mobile device, terminate the OTP use from your old device and set up a new OTP in the new device.
- If you already changed your mobile device without terminating the OTP from the old device, you need to reset the OTP setting.
In case of OTP reset, you can´t use the withdrawal service for 24 hours.
You can reset the OTP after our team´s confirmation.